FAQs
Shipping & Delivery
Nothing means more to us than bringing our customers a great value plus the best online service. We look forward to continuing to grow in order to meet your needs, delivering a service beyond all expectations in the USA, Every order is delivered in 4 to 15 days.
Do you provide shipping information?
Yes, you will receive an email once your order ships including your tracking information. If you haven’t received your tracking info within 7 working days after placing your order, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Don’t worry though, you won’t get any sort of extra shipping charges for this. All items on our store ship for FREE no matter how many you order.
Can I cancel my order
Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
What happen if I recieve wrong item?
If there’s an issue with your order — if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted — then simply notify us, and we’ll give you a refund.
Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know. We will do everything we can.
What if an item is out of stock?
You can just contact us and we will ship it from the stock of our local shop.
What if I want acustom product that your store does not sell?
You can contact us and we will arrange that product for you in less than the market price